Pamela Finley

"No matter what I feel on the inside, I have to put on a happy face for my customers."

On the field trip down Nicollet Ave, I interviewed Pamela Finley. She was working at Town's Edge Cleaners & Launderers. During my interview I learned a lot about Pamela that I definitely wouldn't have known before. She really opened up to me and told me a lot about her personal life. She said she was a single parent who just recently found a good job. She was previously unemployed for over a year. She said the biggest challenge to someone her age is having and holding a job. Through out the entire interview everything she said made me think she was a very strong person.

She is also very unselfish, she told me her family (kids) come first above all. Her advice to a random stranger would be "May God bless you" showing she is always thinking of other people's happiness. 

Pamela knows all of her customers by name, which I found very surprising. Most people wouldn't take the time to find out things about their customers and bond with them on a personal level. When I was interviewing her a customer came in and she greeted him by name and asked if his dog was doing okay, knowing that he had been sick.

What I also found interesting was that Pamela told me that no matter what is happening at home or in her personal life, no matter what, she puts on a happy face and tells her customers to "Enjoy your day, which is more personal to me than saying, have a nice day." The second picture illustrates that, her face is frowning which is how she may feel on the inside some days, but her chalkboard reads "Enjoy your day". Even if her day is bad, she does what she can to make someone else's good.

During my interview with Pamela, one word stood out to me. STRONG.